Bypass automated Sprint customer service and speak to a person live not annoying automated phone service:
- Call Sprint customer service, 1-866-866-7509.
- There will be a number of COVID-19 notifications
- When you are finally prompted with options- Press 2 (assuming you do not want call in Spanish)
- You will reach a live Sprint Representative. Ask the rep to be connected to “customer care” directly.
- They may ask you the reason or department or some other nonsense, just demand to speak to “Sprint customer Service.” (updated 5/1/2020)
Annoying Sprint Script when you call Sprint customer Service (Sprint customer care):
“Welcome to sprint…we may be experiencing long wait times for faster service you can make changes to your account, see upgrade eligibility, view and pay your bill and more by using your Mysprint Mobile app on your phone or by visiting sprint.com where you can also chat with an agent for assistance. The mysprint mobile app is pre-installed on Android devices and for Iphone it is available from the app store. Please enter your 10 digit phone number you are calling about.
When it is not normal business hours the automated representative from Sprint Customer care will inform you that, “Self service options are still available if you stay on the line.”
If you’re having problems getting in touch, speaking with or contacting a real live person or customer service representative at Sprint, you are probably very frustrated and at your wits end. Rather than slamming the landline or cell phone down in anger and disgust, follow these simple steps to speak to a customer service rep at Sprint. This means that you can bypass the Sprint customer service automation and the robot and get real answers and a real customer service representative!
If you want, you can be patient with Sprint customer service and wait until it finally directs you to a human customer service representative. But it is nearly impossible to bypass the Sprint automated phone system and speak to a real person. On one occasion I tried to bypass the automated system 10 times by pressing various options. This did not allow me to speak with a real operator at Sprint. If you need help with your Sprint mobile phone, cell phone, personal device, Aandroid phone, i-phone this can be very frustrating. Sprint chat is also a viable option.
How do i speak to a representative at Sprint customer care?
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Why is a Rhode Island lawyer providing this information about Sprint tech support, and these codes about Sprint Customer service and Sprint customer care on his blog? Because this Rhode Island personal injury lawyer spent an hour trying to speak a a real person at Sprint and tried every phone number and every option. I researched this info to provide this information to other consumers. This is not really a legal issue, but Sprint’s lack of customer service may merit you dumping them until they can get their act together.